COVID-19 Resources

The safety of our customers, communities and employees is a top priority at Northstar Link. To help support safe travel our team is committed to providing customers with up-to-date information and resources.

FACE MASKS REQUIRED ON BUSES, INDOORS AT FACILITIES

According to a federal mandate and accompanying directives from the Centers for Disease Control and Prevention (CDC) and Transportation Security Administration (TSA) all customers are required to wear a face covering while onboard buses, in all indoor public transit facilities, waiting at bus stops and outdoors at public transit facilities.

A properly worn mask completely covers the nose and mouth of the wearer. A mask should be secured to the head, including with ties or ear loops. A mask should fit snugly but comfortably against the side of the face. Masks do not include face shields. Masks can be either manufactured or homemade and should be a solid piece of material without slits, exhalation valves or punctures.

Failure to comply constitutes a violation of federal law.

The CDC mandate includes three exceptions to the masking mandate:

  • Children under the age of 2,
  • People with disabilities who cannot wear a mask, or cannot safely wear a mask, because of the disability as defined by the Americans with Disabilities Act (42 U.S.C. 12101 et seq.), and
  • People for whom wearing a mask would create a risk to workplace health, safety, or job duty as determined by the relevant workplace safety guidelines or federal regulations.

Passengers must stipulate they qualify for one of these exceptions if they are not wearing a mask.

Masks are available to the public at the Metro Bus Transit Center in downtown St. Cloud.

COVID-19 PREVENTATIVE MEASURES

In an effort to protect the health and safety of our customers, workforce and community Northstar Link is taking steps to provide the cleanest, safest and most comfortable environment possible. From enhanced disinfection of buses to signage to help educate and encourage everyone to contribute to minimizing the spread of COVID-19.

Please do not ride Northstar Link or enter public transit facilities if you are experiencing any of the following COVID-19 symptoms:

  • Coughing
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Muscle pain
  • Sore throat
  • Loss of taste or smell
  • Loss of appetite
  • Temperature above 100 degrees

PROTECT YOURSELF AND OTHERS

Thank you for doing your part to minimize the spread of COVID-19!

  • Avoid Touching Surfaces
    As much as possible, limit contact with frequently touched surfaces such as ticket machines, handrails, restroom surfaces and benches.
  • Wear Cloth Face Coverings
    All customers are required to wear a face covering while onboard buses, in all indoor public transit facilities, waiting at bus stops and outdoors at public transit facilities.
  • Physical Distancing
    During travel, try to keep at least 6 feet from people who are not in your household.
  • Self-Monitor
    Self-monitor for signs and symptoms of COVID-19. If you are sick with COVID-19 or think you might have COVID-19, avoid public transportation and follow the CDC guidelines to care for yourself.
  • Hand Hygiene
    Before you leave, wash your hands with soap and water for at least 20 seconds or use hand sanitizer with at least 60% alcohol. Once you reach your destination, wash your hands again or use hand sanitizer as soon as possible upon arrival.
  • Respiratory Etiquette
    Cover your mouth and nose with your sleeve or a tissue when coughing or sneezing and avoid touching your face with your hands.
  • Stay Up-To-Date
    Follow our website and social media platforms for the latest information on changes to service, procedures and other important news.

MORE INFORMATION

APTA HEALTH & SAFETY COMMITMENT

Metro Bus, who provide service for Northstar Link, has pledged to take all the necessary measures to operate safely as the nation works to recover from the COVID-19 pandemic. That is why we have joined the American Public Transportation Association’s (APTA) “Health and Safety Commitments Program.”

By signing on to the APTA Health and Safety Commitments Program with more than 200 other public transit systems, Metro Bus and the public transit industry are actively working to instill confidence in customers that it is committed to protecting them.

Metro Bus pledges to meet these commitments by creating specific policies that are effective for our system, our customers and our community. A key component of the Health and Safety Commitments Program is the shared responsibility of our system and our customers to follow the guidelines. Customers rely on us to follow these commitments, and Metro Bus relies on customers to protect themselves and others.

  • Following public health guidelines from official sources
  • Cleaning and disinfecting transit vehicles frequently and requiring face coverings and other protections
  • Keeping passengers informed and empowered to choose the safest times and routes to ride
  • Putting health first by requiring customers and employees to avoid public transit if they have been exposed to COVID-19 or feel ill