PASSENGER RELEASE OF INFORMATION
Passengers utilizing transportation services offered by Northstar Link have an expectation of privacy. Northstar Link respects the privacy of its passengers and will not share any passenger information with others without expressed written authorization to release such information from the passenger.
We realize agencies and/or other individuals may contact Northstar Link on behalf of customers for various reasons such as to discuss changes in mobility and/or discuss incidents or accidents that occur on the bus.
If customers wish to allow Northstar Link to speak with anyone other than them regarding their use of Northstar Link services, the passenger must complete the Passenger Release of Information Authorization Form and return to St. Cloud Metro Bus which operates Northstar Link. Forms can be faxed to 320-257-4583, emailed to MBpassrelease@stcloudmtc.com or mailed to Metro Bus Mobility Training Center, 700 West St. Germain, Suite 100, St. Cloud, MN 56301.